✅ Terms & Conditions – Viviktha Life
Welcome to Viviktha Life India Pvt Ltd, your trusted source for pure and premium woodpressed oils. By accessing our website or placing an order with us, you agree to abide by the following terms and conditions:
1. Introduction
These Terms & Conditions govern your use of our website and purchase of our products. By continuing to access the site or make a purchase, you accept and agree to be bound by these terms.
2. Use of the Website
You must be at least 18 years of age or have permission from a legal guardian to use this site.
You agree not to misuse the website, disrupt services, or use automated tools to extract data.
3. Product Information
We strive to display accurate product descriptions, images, and pricing. However, minor variations may occur due to photography or seasonal changes in seeds and oils.
All products are manufactured in line with industry standards and are meant for personal use only.
4. Orders & Payments
Orders are confirmed only after payment is successfully processed.
We reserve the right to cancel or refuse any order at our discretion (e.g., in case of suspicious activity or stock unavailability).
Prices are subject to change without notice.
5. Shipping & Delivery
For detailed shipping terms, refer to our Shipping Policy.
6. Returns & Refunds
Refer to our Refund policy Policy
7. Intellectual Property
All content on this website (logos, text, images, etc.) is the property of Viviktha Life India Pvt Ltd and protected by Indian copyright laws. Unauthorized use is prohibited.
8. Limitation of Liability
Viviktha Life shall not be held liable for any direct or indirect damages resulting from product use, website issues, or third-party links.
9. Governing Law
These terms are governed by the laws of India. Any disputes shall be resolved under the jurisdiction of courts located in Bengaluru, Karnataka.
✅ Privacy Policy – Viviktha Life
Effective Date: May 9, 2025
At Viviktha Life, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
Personal Details: Name, email address, phone number, shipping and billing address.
Order Information: Product selections, transaction history.
Device Information: IP address, browser type, device ID.
Communication History: Emails or messages exchanged with us.
2. How We Use Your Information
To process and deliver your orders.
To communicate order updates or promotional offers.
To improve our products, services, and user experience.
To comply with legal obligations and prevent fraud.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share data with:
Delivery partners (for order fulfillment).
Payment gateways (for processing payments).
Legal authorities (if required by law).
4. Data Security
We use secure encryption protocols and internal safeguards to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute data safety.
5. Cookies and Tracking
We may use cookies to enhance your browsing experience, personalize content, and analyze website traffic. You can disable cookies through your browser settings.
6. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing emails at any time.
To exercise these rights, contact us at info@viviktha.in.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices or content.
8. Changes to This Policy
We reserve the right to update this policy at any time. All changes will be posted on this page with a revised date.
Return & Refund Policy – Viviktha Life
Effective Date: May 9, 2025
At Viviktha Life, we are committed to your satisfaction with our pure and premium woodpressed oils. If you are not completely happy with your purchase, we are here to help.
Returns
We accept returns only for defective products.
Return requests must be made within 7 days of delivery.
Products must be unused, unopened, and in their original packaging.
To initiate a return, please contact us at:
📧 info@viviktha.in
📞 +91 9886621800 / +91 9886621400
Include your order details when contacting us.
Non-Returnable Items
Used or opened products
Items purchased during special promotions or sales (unless damaged)
Custom or bulk orders (unless defective)
Refunds
Once we receive and inspect the returned item, you will be notified about the status of your refund.
If approved, the refund will be credited to your original payment method within 7 business days.
Damaged or Incorrect Products
If you receive a damaged, leaked, or incorrect product, please contact us within 48 hours of delivery.
Kindly share photographs of the issue to help us assess the situation.
Based on the issue, we will offer a replacement or a full refund.
Replacements will be delivered within 7 days.
Shipping Policy – Viviktha Life
1. Delivery Locations
We deliver across India using trusted courier partners.
2. Order Processing
Orders are processed within 1–2 business days after confirmation. Orders placed on holidays or weekends are processed on the next working day.
3. Delivery Time
Standard Delivery: 4–7 business days
Express Delivery : 2–4 business days
Delivery times may vary depending on your location.
4. Shipping Charges
Shipping charges are calculated at checkout. We may offer free shipping on special promotions.
5. Tracking Your Order
Once shipped, you will receive a tracking link via SMS or email.
6. Damaged or Lost Orders
If your package is damaged or lost, contact us within 48 hours with photos or details for a quick resolution.
7. Customer Support
📞 +91 9886621800 / +91 9886621400
📧 info@viviktha.in
Contact Us
Viviktha Life India Pvt Ltd
#2299, MIG 3rd Phase, Yelahanka New Town,
Near Yelahanka New Town Bus Stand, Bengaluru – 560064
📞 +91 9886621800 | +91 9886621400 ✉️ info@viviktha.in