Every day help for our customers
Here are some frequently asked questions (FAQs) that could help you and we can assist you in following areas.
- Shipping
- Orders
- Customer Support
- Return
- Offers
If you need more help
If you require further assistance or have specific questions regarding Viviktha Life’s products or services, we recommend reaching out to customer support section. You can contact us through the phone or emails.
What Viviktha Life Offers to customers?
Viviktha Life is an online store that offers a wide selection of high-quality edible oils for cooking and other purposes. We specialize in providing premium oils sourced from trusted suppliers.
What types of edible oils do you offer?
At Viviktha, we offer a variety of edible oils, including but not limited to olive oil, coconut oil, avocado oil, sesame oil, canola oil, and more
What Viviktha Life offers to customers?
Each oil has its unique characteristics and benefits.
Are your oils organic or sourced sustainably?
We strive to provide our customers with the highest quality products. While not all our oils are organic, we do offer organic options for some oils. We also prioritize sourcing oils from suppliers who follow sustainable practices whenever possible.
Placing an order with Viviktha Life is easy. Simply browse our website, select the oils you want to purchase, and add them to your cart. Then proceed to the checkout page, enter your shipping and payment information, and confirm your order.
What payment methods do you accept?
We accept a range of payment methods, including major credit cards such as Visa, MasterCard, American Express, as well as PayPal and other secure online payment options. We prioritize ensuring a safe and convenient payment process for our customers.
Do you offer international shipping?
Yes, we offer international shipping to many countries. However, shipping availability and fees may vary depending on the destination. During the checkout process, you can enter your shipping address to see if we ship to your location and the associated costs.
We have a customer-friendly return policy. If you receive a damaged or incorrect item, please contact our customer support within 7 days of delivery, and we will assist you in resolving the issue. For more details, please refer to our dedicated Returns and Refunds page on our website.
Shipping times depend on your location and the shipping method chosen during checkout. Typically, orders are processed and shipped within 2 business days. Once shipped, the estimated delivery time is usually 3 to 5 business days within the domestic region. International shipping may take longer.
Is my personal information secure?
We take customer privacy and data security seriously. We use industry-standard encryption technologies to protect your personal information and ensure secure transactions. You can learn more about our data protection practices in our Privacy Policy.
Can I contact customer support if I have more questions?
Absolutely! We have a dedicated customer support team ready to assist you. If you have any further questions, concerns, or need assistance with your order, please feel free to reach out to our support team through email, phone, or the contact form on our website. We aim to provide prompt and helpful responses.
